Step 1: In Bluebelt Help Center, hit the button "Submit a request ticket" at the bottom of the screen.
Step 2: Fill in your email address, the subject and the description of your request, attached a file if need to, then click Submit.
Important notes for transaction issues!
For transaction issues such as Deposits and Withdrawals, please include the following information:
- A complete and detailed description of the issue;
- The coin or asset name and amount;
- The Transaction ID (TxID);
- Please include the address you sent to and the address you sent from;
- Provide screenshots of issue (If any).
We will get back to you within 24 hours.