Customers can only withdraw fiat currency on Mypage (Exchanger) from the General account. Please follow the below instructions:
Step 1: Login to MyPage, click on Funding\ Money Transaction\ Withdraw.
Step 2: In the withdraw screen,
- From General Blance: choose your local fiat currency;
- Amount: Input the amount you want to withdraw;
- Click on Next.
Step 3: Choose withdrawal method and follow the instructions on the screen for that particular payment method. Eg. fill in bank information. Then please click on Next.
Step 4: Please double check all information before clicking on Withdraw.
You will see a green confirmation notice on the screen once the request is successfully created.
In order to exchange for fiat currency from Bluebelt Exchange,
- Exchange for BTC in Bluebelt Exchange;
- Transfer the amount from Exchange account to General account on Mypage Exchanger, and Instant Sell for fiat currency. Then withdraw that amount of fiat currency following the steps above.
Bluebelt will check whether your withdrawal meet our certain conditions and process the transaction. The estimated processing time is 1- 2 business hours.
You may also search for your transaction at History tab.